Postudio Status - Incident history https://postudio.instatus.com Postudio Tue, 1 Oct 2024 12:30:00 +0000 Sprinklr APIs are Down Type: Incident Duration: 6 hours and 22 minutes Affected Components: Sprinklr Oct 1, 12:30:00 GMT+0 - Investigating - We have received an update from Sprinklr team on the outage of their API systems. Once their systems are back online, the integration will work as normal. Oct 1, 15:54:30 GMT+0 - Identified - The Sprinklr API endpoints are still down. We will update the status once its back online. Oct 1, 17:06:51 GMT+0 - Monitoring - Sprinklr APIs are back online and we are monitoring the systems. Oct 1, 18:51:57 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 22 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received an update from Sprinklr team on the outage of their API systems. Once their systems are back online, the integration will work as normal. .</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>15:54:30</var> GMT+0</small><br><strong>Identified</strong> - The Sprinklr API endpoints are still down. We will update the status once its back online..</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>17:06:51</var> GMT+0</small><br><strong>Monitoring</strong> - Sprinklr APIs are back online and we are monitoring the systems..</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>18:51:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 1 Oct 2024 12:30:00 +0000 https://postudio.instatus.com/incident/cm1qi31ge00kwy90k1w83dau9 https://postudio.instatus.com/incident/cm1qi31ge00kwy90k1w83dau9 Upgradtion of Application Infrastructure Type: Maintenance Duration: 2 hours Affected Components: Platform, Storage, Uploads, , Storyboard, Integrations → Apr 30, 17:30:01 GMT+0 - Identified - Maintenance is now in progress Apr 30, 19:30:00 GMT+0 - Completed - Maintenance has completed successfully Apr 30, 17:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. This upgrade is for applying latest updates and security patches to our application infra. Type: Maintenance

Duration: 2 hours

Affected Components: , , , ,

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>17:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. This upgrade is for applying latest updates and security patches to our application infra..</p> ]]> Tue, 30 Apr 2024 17:30:00 +0000 https://postudio.instatus.com/maintenance/clvlb1to020694bbls7iqhhivj https://postudio.instatus.com/maintenance/clvlb1to020694bbls7iqhhivj Major outage with Storyboard services Type: Incident Duration: 1 hour and 4 minutes Affected Components: Platform, Storyboard Apr 13, 13:40:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 13, 14:20:21 GMT+0 - Identified - We have identified the root cause. Working on the fix. Apr 13, 14:23:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 13, 14:43:38 GMT+0 - Resolved - All the services are up and running. Type: Incident

Duration: 1 hour and 4 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>13:40:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>14:20:21</var> GMT+0</small><br><strong>Identified</strong> - We have identified the root cause. Working on the fix..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>14:23:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>14:43:38</var> GMT+0</small><br><strong>Resolved</strong> - All the services are up and running..</p> ]]> Sat, 13 Apr 2024 13:40:00 +0000 https://postudio.instatus.com/incident/cluy5nd66226628b8mzsu3bwx2c https://postudio.instatus.com/incident/cluy5nd66226628b8mzsu3bwx2c S3 Integrations across environments are down Type: Incident Duration: 1 hour Affected Components: , Integrations → Feb 16, 12:30:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Issue related to S3 Bucket policies. Feb 16, 12:15:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 16, 13:15:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Issue related to S3 Bucket policies. .</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>12:15:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>13:15:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 16 Feb 2024 12:15:00 +0000 https://postudio.instatus.com/incident/clsoq8dg1338862bfog9yvpi64d https://postudio.instatus.com/incident/clsoq8dg1338862bfog9yvpi64d Partial outage with Upload,Storyboard and Cloud Systems services Type: Incident Duration: 1 hour and 27 minutes Affected Components: Storyboard, Uploads, Cloud System Feb 16, 06:23:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 16, 07:50:00 GMT+0 - Resolved - This incident has been resolved. Feb 16, 07:30:00 GMT+0 - Identified - This incident has been identified. We are working on fixing the outage. Type: Incident

Duration: 1 hour and 27 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>06:23:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>07:50:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Identified</strong> - This incident has been identified. We are working on fixing the outage..</p> ]]> Fri, 16 Feb 2024 06:23:00 +0000 https://postudio.instatus.com/incident/clsoe47c128306bmog8ge5x40b https://postudio.instatus.com/incident/clsoe47c128306bmog8ge5x40b